At Baji App, we take the privacy of every Pakistani player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, and what rights you have over it. We have written this in plain English so it is easy to understand — not buried in legal language.
The key points of this Privacy Policy, summarised simply. Full details are in the sections further down the page.
Your personal information is never sold to third parties for advertising, marketing or any other commercial purpose. What you share with Baji App stays within Baji App and the specific service providers we use to operate the platform — nothing more. This is a firm commitment, not a conditional one.
All data transferred between your device and Baji App — whether you are logging in, depositing PKR via JazzCash, or playing a Live Casino game — travels over an encrypted HTTPS connection. Your login credentials and payment details are never transmitted in plain text. Encryption is on by default, not an optional setting.
PKR payment information — whether processed via JazzCash, Easypaisa, Raast, Bank Transfer or card — is handled through secure payment processing flows. Full card numbers and mobile wallet credentials are never stored in raw form on Baji App's servers. Only the reference data required for transaction history is retained.
You have the right to request access to the personal data Baji App holds about you, request corrections if anything is inaccurate, or request deletion of your account and associated data. These requests are handled by our support team and responded to promptly. We do not make it unnecessarily difficult to exercise your data rights.
The Baji App Android APK and iOS build request only the device permissions genuinely needed to operate: internet access for gameplay and transactions, push notification permission for match alerts and deposit confirmations, and basic device storage for app caching. We do not request access to your contacts, camera, microphone or location unless you voluntarily enable a feature that requires it.
Baji App uses cookies and local storage to keep you logged in between sessions, remember your preferences, and measure how different parts of the platform are used so we can improve them. We do not use third-party advertising cookies or cross-site tracking technologies. Session data is cleared when you log out or your session expires naturally.
This Privacy Policy applies to the Baji App platform, accessible via the website bajiapp.vin and through the official Baji App mobile application. It explains how we collect, use, store and protect personal information provided by players based in Pakistan and elsewhere.
When you register an account, make a deposit in PKR, place a Cricket or PSL bet, play a Slot Game, or simply browse the website, certain information about you is collected and processed. This policy explains what that information is, why we need it, and what your rights are in relation to it.
By using Baji App, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of it, please stop using the platform and contact our support team to discuss your options. This policy is published alongside our full Terms and Conditions, which should be read together with this document.
This policy is written in plain English. If any section is unclear or you have questions about how your data is handled, contact our support team before providing your information — not after.
Baji App collects personal information in three main ways: information you provide directly, information generated automatically by your use of the platform, and information provided by third-party payment processors during transactions.
When you make a PKR deposit or request a withdrawal, our payment processing partners confirm the transaction status and share transaction reference numbers and timestamps. We do not receive or store your full JazzCash PIN, Easypaisa MPIN, or complete card numbers — only the tokenised references needed to match transactions to your account.
| Data Type | Source | Purpose |
|---|---|---|
| Name, CNIC, Date of Birth | Provided by you | Identity verification, age check |
| Phone Number, Email | Provided by you | Account access, OTP, support |
| Payment References | Payment processor | Transaction matching, withdrawal processing |
| Device & IP Data | Collected automatically | Security, fraud detection |
| Gameplay Activity | Collected automatically | Account history, responsible gaming monitoring |
| Session Tokens | Collected automatically | Secure login, session continuity |
Every piece of data Baji App collects is used for a specific operational purpose. We do not collect information speculatively or beyond what is reasonably needed to provide, secure and improve the platform.
Baji App does not use your personal data for automated profiling that produces legal or significant effects without human review. Responsible gaming flags trigger a manual review by our team, not an automatic account action.
Baji App retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable obligations.
You may request early deletion of your personal data by contacting support. Requests will be assessed against applicable retention obligations, and data that we are required to keep will be retained even where a deletion request is made. We will tell you clearly what we can and cannot delete and why.
The security of your personal and financial information is one of Baji App's core operational priorities. The following measures are in place across the platform:
No platform can guarantee absolute security. If you notice any unauthorised activity on your account, contact our support team immediately. Never share your OTP or password with anyone, including people claiming to be Baji App staff.
As a Baji App player, you have the following rights in relation to the personal data we hold about you. These rights can be exercised by contacting our support team with your registered phone number or email address for verification.
Request a copy of the personal data Baji App holds about your account, including transaction history and communication records.
Ask us to correct any inaccurate personal data on your account, such as a misspelled name or outdated contact number.
Request deletion of your account and associated personal data where we are not required to retain it under financial or other obligations.
Ask us to pause the use of your data in certain circumstances, for example while a correction request is being reviewed.
Object to your data being used for analytics or promotional communications at any time. Opt-out requests for marketing are processed within 48 hours.
Request a copy of your account data in a structured, machine-readable format if you wish to transfer it elsewhere.
All data rights requests are handled by our support team. We aim to respond within 10 business days. Complex requests may take longer, in which case we will keep you updated on progress. We do not charge a fee for exercising any of these rights.
Baji App is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out during the registration process and again before the first withdrawal is approved.
If we discover that an account has been registered by someone under 18, that account will be closed immediately, all balances will be forfeited, and any personal data collected in connection with that account will be deleted promptly except where retention is required for security or fraud prevention purposes.
If you are a parent or guardian and believe that a minor has registered on Baji App using your or their details, please contact our support team immediately. We will investigate and act quickly. Please have the registered phone number or email address available when you contact us so we can locate the account without delay.
Baji App may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in the services we use, or to clarify existing practices. The "Last Updated" date at the top of this page always reflects the most recent version.
Where changes are material — for example, if we begin sharing data with a new category of third party or change the purposes for which we process data — we will notify active players via in-app notification or email before the changes take effect, giving you the opportunity to review them.
Minor clarifications, corrections to wording, or formatting updates may be made without prior notice. Your continued use of Baji App after an update constitutes acceptance of the revised Privacy Policy. If you do not accept the changes, you should stop using the platform and contact support to request account closure.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, our support team is available 24 hours a day, seven days a week.
You can reach us via the in-app live chat feature for the fastest response, or by emailing our support team:
When contacting us about a data rights request, please include your registered phone number and the nature of your request so we can verify your identity and handle your request as quickly as possible. We aim to acknowledge all privacy-related enquiries within 24 hours and resolve them within 10 business days.
For account closure requests linked to responsible gaming concerns, please visit our Responsible Gaming page for full guidance on self-exclusion and account controls before contacting support.